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CEO, Sir. H. N. Reliance Foundation Hospital, Mumbai
Senior Manager, Corporate Communication
Head – Internal Communications & Colleague Engagement, Marketing & Customer Services, Reliance Retail
Head – Intellectual Property, Central Intellectual Property Team
Head – Campus Resourcing & Employer Branding, Talent Acquisition Group
Senior Team Lead, Corporate Strategy
General Manager, Smart Manufacturing
Sustainability Manager, Centre of Excellence – Sustainability
Vice President, Advanced Process Control and Real Time Optimisation
Head – Strategic Alliances & Partnerships, JioGenNext
Manager, Technology - Power and Utilities, Vadodara Manufacturing Division
Team Leader, Reliance Innovation Leadership Centre
Asst. Vice President, IT - Enterprise Applications
Vice President, High Value Chemicals
Head - Digital Design Center
At Reliance Foundation Hospital (RFH) we bring together some of the world’s leading clinicians, most advanced technologies and compassionate caregivers to provide world-class care to patients. Our vision? To create a centre of excellence that is unparalleled in patient and caregiver experience. RFH is a technologically-advanced institution designed to international standards and the most stringent criteria in infrastructure, medical care, fire-safety, and environmental guidelines. We also give our clinicians, nurses and clinical support staff all the support they need to ensure that patient care remains their top priority. I personally believe that if we consider patients as loved ones, we will easily achieve the best care possible! Every element at RFH – from premises to processes to professionals – contributes to our core principle: ‘Respect for Life’. Working at RFH has been a steep learning curve and has exposed me to an altogether different level and type of healthcare institution. The support I received in my early days at RFH is not only deeply inspiring, but also the kind a family provides to a new member. As a doctor and as a person, my mantra is and will always be ‘doing the right thing, in the right way’.
Whenever my friends ask me how my experience has been working at Reliance, I say, “It’s the best experience I’ve had working in India so far.” I say this having worked for over 15 years in the US and in several MNCs in India. When I joined Reliance six years ago, I was part of Chairman’s Office – Special Assignments. Here, I got a vantage point into not just our own business but into the larger Indian economic landscape. Projects that begin at Reliance have potentially national – even global – impact. I have never witnessed this astounding scale of impact in my previous organizations. But what makes my day-to-day work truly fulfilling is the culture of trust, autonomy, and challenge to take ownership that my leaders have nurtured. This reflects the working style that our Chairman also practices and encourages in all leaders. This expansive freedom based on trust is what makes working at Reliance not only excellent, but also meaningful.
Working at Reliance has been an emotional journey for me, one that deepens commitment. I hold a doctorate from University of York in language & linguistics, specializing in syntax and semantics, with a year researching and publishing computational corpus linguistics findings. My work experience grew internationally across lecturing, discourse analysis, linguistic tech and published work. At Reliance, I found space and freedom to apply what I learned and grow it to a greater richness by sharing it. My effort has been to set the tone for engagement and communications, which are inextricably linked, and to evolve my craft from academic scholarship to real life solutions that engage minds. The diversity here helped develop my communications repertoire over time across content-rich tracks that reveal our brand powerfully and operate on simple, effective cognition and linguistics principles. Reliance also offers a platform for ideation, one of my favourite spots. Today, Reliance’s ideation corpus is a goldmine for deep learning and future AI platforms!
At Reliance, the deep sense of achieving bigger objectives always prevails in my mind. I feel the energy and motivation embedded in the organization’s culture to continuously raise benchmarks and re-define the rules of business. Reliance’s focus on investing in people and empowering them continuously creates an atmosphere infused with commitment, creativity, growth and excellence. As an R&D and Intellectual Property professional, I get the opportunity to pursue goals despite challenging situations and convert the challenges into opportunities. With sharp focus on innovation and improvement of products and processes, Reliance offers me ample opportunities to contribute across the value-chain in areas such as R&D project planning, R&D management platform development, designing and implementing organisation-wide IP policy, and framing an IP strategy & IP risk mitigation plan. My journey at Reliance has been very fulfilling so far, and I can tell it will be even more exciting and fulfilling in the years to come.
I am proud to be a part of India’s largest private sector organization. I am contributing to Reliance’s mission of value creation and positively impacting billions of people, which encourages me to put my best foot forward each day. My role entails engaging with and recruiting the best talent from premier educational institutes and it is heart-warming to see the youngsters so eager to start their careers with us and become leaders of ‘New Reliance’. Every day here is exciting and filled with challenges that fuel my learning appetite. Reliance is truly entrepreneurial, promoting a culture of autonomy and ownership that continuously drives me to set new benchmarks. It is the perfect place for high achievers who challenge conventional wisdom and never say ‘never’!
Working in the corporate strategy team at Reliance has been a life-changing experience! My job involves zooming in to identify opportunities for unlocking value in our business models and processes. Simultaneously, I zoom out to ensure our strategic roadmap always generates adequate societal and customer value. In fact, on some days the learning curve is so steep that I have started keeping a learning diary! In addition, working directly with the senior decision makers at Reliance has given me first-hand insight into how disruptions at scale can be planned and executed meticulously. I believe Reliance is a caring meritocracy which allows one to grow as a professional, a leader and most importantly as a person. Reliance is my longest professional stint so far, and I am looking forward to the upcoming golden decade – for Reliance and for India.
My 11-year Reliance voyage has been guided by our founder Chairman Late Shri Dhirubhai Ambani’s mantra – “Our dreams have to be bigger. Our ambitions higher. Our commitment deeper and our efforts greater.” Reliance empowers aspiring, sincere, curious and hardworking people to achieve more and rise higher – the perfect ecosystem to fulfil my ambitions. As the company believes in holistic development of people, I received opportunities to develop my technical as well as leadership skills. I have learnt that leadership is not only about going after the tried and tested, but also about reflecting beyond the obvious. A great leader should also motivate people to tap their true potential – the foundation of any world-class organization. The smooth mentor-protégé equation and “one for all and all for one” principle is a major driving force behind Reliance’s growth. The trust of my leaders and colleagues has encouraged me to achieve more. I believe this unique work culture is what makes Reliance one of the world’s leading companies.
At Reliance our team works across a plethora of key sustainability issues impacting all sectors – energy, chemicals, retail and digital services. To me, working at Reliance means scaling up our positive impact on the human and beyond human world alike. In an era where business sustainability is a worldwide priority, we have the freedom to utilize global skills in a local context and leapfrog into an innovative and more conscious way of doing business. Having worked globally in a niche space like sustainability, I continue to be excited by the seriousness and urgency with which Reliance responds to sustainable development opportunities. My most cherished learning at Reliance has been to see the diversity in thought, generations and skills come together as ‘One Team’ to execute large projects in record time. Apart from a rewarding and purpose-driven career path, Reliance has also given me a platform to execute my ideas and help impact the lives of millions.
I must admit that when I switched to Reliance from a consulting company in 1992, I had mixed feelings. However, as time passed, I received so many opportunities to do work that I found joy in, that I have spent 27 years at Reliance and counting! My portfolio of projects gives me immense satisfaction – from being a technical project lead of aromatics at Hazira to writing programmes to chairing a Hazard and Operability study. Eventually, I found that doing simulation, equipment design and Advanced Process Control (APC) and Real Time Optimisation (RTO) is my true passion. This passion has led me into working at almost all Reliance plants – from refinery to petrochemicals, and from polymers to power plants. Today, I can proudly say that no other company in India has the in-house APC/RTO capabilities that we do. We have implemented projects from concept to commissioning – only a handful of manufacturing companies in the world can make this claim! Reliance Oil to Chemicals division is a paradise for chemical engineers. My family and I deeply cherish our journey at Reliance.
My experience working with Reliance has been nothing short of extraordinary. Being part of a team that executed the grand vision of catalysing the Indian entrepreneurial ecosystem and building JioGenNext as a leading corporate startup engagement program has been a phenomenal journey. It served as a great platform for me to connect and collaborate with some of the best minds in the industry, including Reliance management across its diverse businesses, global thought-leaders, industry stalwarts, and budding entrepreneurs. Reliance has been at the forefront of innovation. This has encouraged me to identify and engage with best-in-class organisations and startups working on the latest technologies to further drive the innovation agenda. Reliance gives me the freedom to question the status quo, encourages lateral thinking and provides unparalleled access to resources to learn, grow and contribute in a meaningful manner.
Working at Reliance is not just about having a job and earning a living, it is about building a rich career. Reliance provides an optimum environment in which I have the freedom to navigate through an ocean of opportunity to experience and experiment with a variety of business opportunities and challenges. Working in Reliance is synonym for excelling in any field of technology of your choice, as well as having a well-balanced and integrated work and home life. Thanks to Reliance, I can dream of being a successful leader and a loving mother at the same time.
Before joining Reliance, I worked as business consultant for a decade. I learnt that although growth is the top priority for every company globally, very few have sustained growth for decades. ‘Growth is Life’ aptly captures Reliance’s ever-evolving spirit, which influenced and excited me to join the company. My current role at Reliance Innovation leadership Centre gives me an opportunity to work with the best and brightest colleagues who are committed to making Reliance one of the most innovative companies in the world. Reliance is also making a strategic transition to become a platform technology company to address the needs of Indians in the ‘Industry 4.0’ era. I am super excited to be a part of this exciting phase of innovation-led growth! Reliance encourages people to think big and I believe it’s the perfect place for people who like to adopt an ownership mindset and focus on delivering excellence.
Working at Reliance has been an amazing experience! As part of the IT team, I feel proud to solve complex problems and add value not only to Reliance, but also to our end customers. At Reliance, our culture calls for trusting in people’s expertise to deliver - and I have experienced this ethos in action while working on completely new assignments. There is a tremendous focus on learning, innovation and fast-paced delivery. I have also been given the opportunity to be a part of two leadership programs through which I learnt a lot. In addition, my leaders have always been there to mentor and guide me. All of these factors have contributed in making Reliance my longest stint at any organisation in my professional career.
I started working in industrial biotechnology in Reliance Life Sciences and later moved to Reliance Industries Ltd. I have been steering the development of several bioprocesses to make biofuels, biopolymers and high value biochemicals. Contrary to common industry practices, Reliance gives a lot of freedom to experiment within the realms of a project, which really motivates one to excel. We are given a platform to flourish and encouraged to patent and publish our work - a major achievement for every scientist. Being part of a company with very diverse businesses also provides exposure to areas over and above regular work. In addition, my mentors have always given me confidence to challenge the status quo. As a leader in biology, I can say with confidence that Reliance breaks the industry norm and empowers its employees to do the same.
For me, each day at Reliance Industries is a new day - a day with new learning and innovation. The one thing that I have inculcated in my years at Reliance is the spirit of never giving up, since our culture is to see opportunities behind every challenge. Indeed, the experience has been larger than life - I work with the best of people and technology to design innovative, interactive and path-breaking digital communication. The digital content my multi-talented teams create are used by businesses across Reliance. I am glad to be a part of a Reliance-led ‘Digital Revolution’ and to play a role in transforming communication. If I had to summarise my years at Reliance, I would say it has been about learning each day, growing each day, and winning each day!
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